Shipping policy


Shipping Policy

At THE KICKS CENTRAL, we strive to ensure a smooth and transparent shipping experience for all customers. Please read the following information carefully before placing an order.

1. Order Processing

Orders are generally processed within 1–2 business days after payment confirmation.

Processing times may be extended during peak periods, public holidays, promotional events, or due to unforeseen circumstances.

2. Shipping Methods & Estimated Delivery

We ship worldwide using reliable international and domestic courier services (such as DHL, EMS, USPS, or similar providers).

Estimated delivery timeframes are as follows:

  • Domestic Orders: 7-15 business days

  • International Orders: 10-20 business days

Delivery timeframes are estimates only and are not guaranteed.

3. Customs, Duties & Import Regulations

Our products are replica items and are not authentic branded goods.

It is the customer’s responsibility to ensure that replica products are permitted for import into their country.
THE KICKS CENTRAL is not responsible for customs delays, seizures, or any additional duties, taxes, or fees imposed by local authorities.

4. Tracking Information

Once your order has been dispatched, a tracking number will be sent to your email address.

Please allow 24–72 hours for tracking details to update and become visible online.

5. Shipping Fees

Shipping costs are calculated at checkout based on order size and delivery location.

Customers are responsible for all shipping charges, including any re-delivery fees resulting from incorrect or incomplete address details.

6. Lost, Stolen, or Delayed Shipments

THE KICKS CENTRAL is not liable for packages that are lost, stolen, or delayed after being handed over to the shipping carrier.

If a package is marked as delivered but not received, customers must contact their local courier or postal service directly.

In cases of lost shipments, we may assist in submitting a claim with the courier; however, a successful resolution cannot be guaranteed.

7. Incorrect Address Details

Customers are responsible for providing accurate and complete shipping information at checkout.

Orders returned due to incorrect or incomplete address details may be reshipped at the customer’s expense.

8. Order Enquiries & Support

For questions regarding your order or shipping status, please contact us at:

📧thekickscentral@gmail.com

Please include your order number to help us assist you more efficiently.